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How dk77 Handles Your Personal Information

Your account data at dk77 stays in your control. This policy sets out exactly what we collect when you register, deposit via JazzCash, Easypaisa, or Raast, and use our lobby — and how you can access, correct, or remove it.

Account data protectionJazzCash, Easypaisa, Raast transaction privacyYour right to access and correctClear data retention terms
dk77 How dk77 Handles Your Personal Information
HOW WE PROTECT IT

Security, Cookies, and Data Retention

Data security at dk77 runs across every layer of the account — from the moment you tap to log in to when a withdrawal hits your Raast wallet. Here is how each area works in practice.

Account Security

Login sessions use OTP verification to your registered mobile number. If a new device or unfamiliar location triggers a sign-in, we require re-verification before the lobby opens — your JazzCash or Easypaisa wallet details stay locked behind that step.

Cookies and Session Data

We use session cookies to keep you logged in while you browse the lobby and preference cookies to remember your last-used payment method. You can clear these from your browser at any time; doing so will log you out of your current session.

Data Retention

Active account data is held for the duration your account remains open. After closure, transactional records including deposit and withdrawal history via JazzCash, Easypaisa, and Raast are retained for the period required by applicable financial regulation, then deleted.

Requesting Changes

You can request a copy of your data, ask us to correct inaccurate details, or request account deletion by contacting support. We verify your identity first — usually through your registered mobile OTP — then process the request within a reasonable timeframe.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to access your data, ask us to correct something, or request deletion of your account, our support team handles these requests directly. Reach out through any of the channels below and we will respond with the steps to verify your identity before making any change.

Email Support Send your data request or privacy question to our support address. Include your registered mobile number so we can match your account quickly and confirm your identity before acting.
Live Chat Open the chat widget in the lobby to speak with the team in real time. For account data requests, have your registered email or mobile number ready when you connect.
Account Settings Some data updates — like your contact number or linked Easypaisa or Raast number — can be initiated directly from your account settings page without contacting support first.

Privacy Policy — Frequently Asked Questions

Here are the questions we hear most often about how your data is handled on dk77. If something is not covered here, contact support directly and we will walk you through it.

We collect your name, email address, and mobile number at registration. Once you make a deposit via JazzCash, Easypaisa, or Raast, the transaction reference and amount are also recorded to verify and reconcile your wallet.

No. Your account data is not sold or shared with advertisers. It is used solely to operate your account, process payments, and meet any obligations required under applicable regulations in the regions where access is permitted.

Contact support via live chat or email with your registered mobile number. We verify your identity using an OTP to that number, then provide a summary of the personal data tied to your account.

Yes. Submit a deletion request through support. After identity verification, your account is closed and personal data removed, except for transactional records that must be retained under applicable financial regulations for a set period.

We store only the transaction reference and amount from each JazzCash, Easypaisa, or Raast transfer. Your mobile wallet PIN, password, and full banking credentials are never stored on our systems at any point.

Availability of this platform depends on local law. If access is not permitted in your region, you should not register. Any data submitted during a restricted registration attempt is not retained beyond the initial request check.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.